Your Union Terminal Watch will be shipped by the date/month specified on the homepage when you ordered. We will deliver your watch by November 15th or earlier to meet the Union Terminal's Grand Re-Opening. We have limited quantities for this ship date. When these watches are sold out we will ship the next production run as soon as possible and a date for that delivery will be supplied on our homepage. Feel free to contact us with any questions: [email protected]
The Cincinnati Watch Company provides a two year warranty on all of our watches. The warranty covers physical and operational manufacturing defects with the watch. The warranty does not cover damage to the watch, such as a drop, or scratches from normal wear. If the watch is used outside of the rated water resistance the warranty is void. We will inspect your watch and determine if it is eligible for warranty coverage, don't worry, we are reasonable people! We want you to be fully satisfied with your purchase!
For all warranty claims contact [email protected]. The warranty covers shipping back to you once the watch is repaired, does not cover shipping to us.
If your watch becomes damaged and is outside of the warranty we will be happy to repair your watch. Contact [email protected] with a brief description of the problem and you will be quoted a repair price.
Cincinnati watch company will refund your purchase within 30 days provided the watch is still in the original packaging and in perfect condition. We cannot refund custom work, like custom laser engravings.
To return a purchase contact: [email protected]
Cincinnati Watch Company absolutely cares about your privacy. Please read below how we may be using marketing services that could affect your privacy concerns. Use of our site
The marketing company working for Cincinnati Watch Company uses Google AdWords remarketing, service, Facebook Ads, Google Analytics, and other marketing services to potentially advertise on third party websites, including Google, Facebook, and potentially other sites to the people who have visited our website.
No personally identifying information is collected and at no time is a contact form information connected with browser cookie data.
These ads could be in the form of Google pay per click (PPC) ads and/or banner ads, ads on the Google search results page, Facebook pages or a site in the Google Display Network. These ads could be placed on web sites the visitors to our website visit after they have visited our website. A browser “cookie” is placed on the visitor’s internet browser whereby Google, or other marketing providers, can display ads to that visitor on other websites on the internet.
Google provides a browser plugin to opt-out of Google’s retargeting ads here.
Cincinnati Watch Company cares about your privacy and takes every step to make sure we are abiding by the most up to date privacy laws and guidelines. Feel free to email Rick Bell at [email protected] or use the message form on our website if you have any questions or concerns regarding your privacy or the use of our website.
Email: [email protected]
Call: (513) 364-3883